Sterling Status Center
Screening Direct Ordering Impact Through Candidate Hub
On Wednesday, April 24, 2024 starting at 11:18 PM ET the Sterling Screening Direct platform experienced an issue with order processing. This problem was resolved on April 25, 2024 at 2:15 AM ET. Please resubmit any failed order activities that potentially failed...
Sterling I-9 connection issue in the Client Hub resolved
After Sterling received reports of the “Manage I-9” button not working properly in the Client Hub Order Manager, we actively worked to address the issue. As of 11:45 p.m. ET on Tuesday, April 23, 2024, the issue is now resolved and we’ll continue to monitor. Thank you...
Updated criminal and civil county court records now available in all Kansas Judicial Branch counties
Effective Wednesday, April 17, 2024, all Kansas Judicial Branch counties have completed updating their court case information, and we are processing criminal and civil records in the Kansas counties. As of Monday, April 22, 2024, criminal and civil search backlogs are...
Update: Access to Fulton County, Georgia court records restored, civil search backlog not yet cleared
As of Monday, April 8, 2024, online access to Fulton, Georgia criminal records has been restored by the court. Additionally, we have secured an alternate method of fulfillment for civil searches in this jurisdiction. The backlog of Fulton County criminal searches is...
Upcoming Sterling planned system maintenance and outage in the EMEA region on April 26, 2024
We are constantly innovating our cloud-based platforms to deliver on our commitment of providing you with advanced, technology-enabled services. On Friday, April 26, 2024 from 2:00 a.m. to 4:00 a.m. BST, Sterling will perform a planned system maintenance in the EMEA...
Updated criminal and civil county court records now available in 103 Kansas Judicial Branch counties
As of Wednesday, April 10, 2024, Sterling is now processing criminal records in 103 Kansas county jurisdictions that have confirmed they have completed updating their court case information. At this time, only Butler County remains unavailable as they are still...
Online access to Fulton County, Georgia court records now restored
As of Monday, April 8, 2024, online access to Fulton, Georgia criminal and civil records has been restored by the court. The backlog of Fulton County searches is cleared and turnaround times are returned to normal. As a reminder, online access to Fulton County records...
Los Angeles County Adopts New Fair Chance Ordinance
On February 27, 2024, the Los Angeles County Board of Supervisors adopted a new Fair Chance Ordinance for Employers (“The Ordinance”). The Ordinance will provide additional rights, protections, and enforcement mechanisms for persons with criminal history seeking...